Refund Policy

We want you to be happy with what you pay for. If a paid plan does not work for you, we will help.

14-day refund

You can request a full refund within 14 days of your first purchase or of a subscription renewal, no questions asked. Email support@plugbrew.app from the address used for the purchase and include your order number if you have it.

Cancelling a subscription

You can cancel at any time from the customer portal link in your purchase email. After cancelling, you keep access to premium features until the end of the period you already paid for, and you will not be charged again.

After 14 days

Refunds after 14 days are handled case by case, for example if a feature is broken and we cannot fix it. Please contact us and we will look at it.

How refunds are paid

Refunds are issued to the original payment method through our payment provider Polar. Banks usually take 5–10 business days to show the money.

Contact

Any question about billing: support@plugbrew.app.